Flagship report

Top B2B SaaS Companies Most Recommended by AI

The definitive ranking of which B2B SaaS companies AI assistants recommend most — measured across ChatGPT, Claude, Gemini and Perplexity using real buyer-intent prompts. No estimates, no fabricated scores.

Unlike most “AI ranking” lists, every score here is derived from real model responses — collected directly from ChatGPT, Claude, Gemini and Perplexity. No estimates. No fabricated scores.

About this research

Surfora is an AI Visibility Intelligence platform that measures brand visibility across ChatGPT, Claude, Gemini, Perplexity and Google AI. This report is built only from real responses collected across those assistants — every score, share and ranking is computed from collected model output, never estimated or fabricated.

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Methodology at a glance
91
B2B SaaS companies analysed
4
AI models tested — ChatGPT, Claude, Gemini & Perplexity
100%
computed from real model responses — no estimates
2026-06-19
last computed

Surfora maintains a library of real buyer-intent prompts per category, runs them across the major AI models on a recurring basis, and records which companies are named and in what position. Read the full methodology →

Surfora's metrics

Every ranking on this page is built on two proprietary Surfora metrics:

ARS
AI Recommendation Share (ARS)

The percentage of all weighted AI recommendations a brand captures across the major assistants — the AI equivalent of market share.

RAS
Recommendation Authority Score (RAS)

A 0–100 measure of how prominently and consistently a brand is recommended, blending mention frequency, average position, cross-model coverage, category relevance and sentiment. Shown throughout as the AI Visibility Score.

Cite this report
Surfora (2026). AI Recommendation Share Rankings: Top B2B SaaS Companies Most Recommended by AI. Surfora AI Visibility Intelligence. https://surfora.ai/reports/b2b-saas-ai-visibility-rankings
The ranking: 91 B2B SaaS companies ranked by AI Visibility Score, computed from real responses collected across ChatGPT, Claude, Gemini and Perplexity. Leading the field: HubSpot (68.4), Salesforce (63.0), Zoho (57.8).
9.2%
of all AI recommendations go to HubSpot — the single largest share of voice
52.8%
of all AI share of voice is captured by just the top 20 brands
71
companies are named by all four models — ChatGPT, Claude, Gemini and Perplexity
100%
of the Top 20 appear in all four major AI models
91
B2B SaaS companies have enough real AI mentions to rank — no estimates

Key findings

The strongest, data-backed conclusions from this run — each derived directly from the collected model responses.

AI Visibility leaders

The 20 most AI-visible B2B SaaS brands by Recommendation Authority Score (RAS) — our 0–100 measure, shown here as the AI Visibility Score — computed from real model responses.

1. HubSpot68.42. Salesforce63.03. Zoho57.84. Greenhouse56.95. Vanta56.76. Cognism56.07. Zendesk56.08. Atlassian55.79. Ashby55.110. Mixpanel55.011. Amplitude54.912. Pipedrive54.813. Apollo.io54.814. Gusto54.615. ClickUp54.516. Intercom54.417. Freshdesk54.418. Lever54.419. Drata54.320. Secureframe54.2

AI Share of Voice

HubSpot captures 9.2% of all weighted AI mentions — the largest single share of voice in the index. The top 20 brands together hold 52.8%.

HubSpot · 9.2%
Salesforce · 6.8%
Zoho · 4.4%
Atlassian · 3.7%
Zendesk · 3.1%
Mixpanel · 2.7%
Amplitude · 2.7%
Intercom · 2.6%
All others · 64.7%

AI Recommendation Share (ARS)

AI Recommendation Share (ARS) is the AI equivalent of market share: the percentage of all weighted AI recommendations a brand captures when buyers ask the major assistants. The brands below own the largest share of the AI conversation.

#CompanyAI Recommendation Share
1HubSpot9.2%
2Salesforce6.8%
3Zoho4.4%
4Atlassian3.7%
5Zendesk3.1%
6Mixpanel2.7%
7Amplitude2.7%
8Intercom2.6%
9Apollo.io2.3%
10Pipedrive2.2%
11Greenhouse2.0%
12Freshsales1.9%
13Freshdesk1.9%
14ActiveCampaign1.8%
15ClickUp1.8%

Biggest surprises

What stands out when you read the index closely — the talking points behind the numbers.

Greenhouse breaks the CRM grip on the top. It ranks #4 overall — the highest-placed Recruitment Software brand, ahead of far larger companies in other categories.
The Top 10 spans 7 different categories. AI assistants don't just recommend CRMs — recruiting, compliance, sales and support brands all crack the top tier.
Zoho outranks Capsule. In CRM, Zoho (Private (bootstrapped)) sits at #3 — ahead of the larger Capsule (Private) at #88.

Winners & losers

Which companies punch above their funding weight — and which large, well-funded brands AI under-recommends. Based on 91 ranked companies with researched funding data.

Overperformers

Seed–Series C brands ranking in the Top 20

#3ZohoPrivate (bootstrapped)57.8
#6CognismSeries C56.0
#9AshbySeries C55.1
#10MixpanelSeries C55.0
#15ClickUpSeries C54.5
#19DrataSeries C54.3

Underperformers

Series D+/public brands ranked in the bottom third

#91AircallSeries D28.8
#89LatticeSeries F34.0
#88CapsulePrivate34.4
#87TeamtailorPrivate (PE)34.5
#79RecruiteeAcquired40.1
#73KustomerPrivate43.4

Visibility vs funding stage

Each dot is a ranked company; the red line marks the average AI Visibility Score for each funding tier. AI visibility is not simply a function of how much a company has raised.

010203040506070avg 42.8Seed–Series A6 companiesavg 47.3Series B–C28 companiesavg 49.9Series D+ / public57 companiesAI Visibility Score

Rankings by category

This flagship index rolls up our per-category leaderboards. Explore which brands AI recommends most in each niche:

Top 50 CRM →

Category leader: HubSpot (#1 · 68.4)

Top 50 Recruitment Software →

Category leader: Greenhouse (#4 · 56.9)

Top 50 Compliance Software →

Category leader: Vanta (#5 · 56.7)

Top 50 Sales Tech →

Category leader: Cognism (#6 · 56.0)

Top 50 Customer Support →

Category leader: Zendesk (#7 · 56.0)

Top 50 Project Management →

Category leader: Atlassian (#8 · 55.7)

Top 50 Product Analytics →

Category leader: Mixpanel (#10 · 55.0)

Top 50 HR Tech →

Category leader: Gusto (#14 · 54.6)

Top 50 Marketing Automation →

Category leader: ActiveCampaign (#21 · 53.9)

Top 50 Finance SaaS →

Category leader: Ramp (#38 · 50.7)

Why these companies rank where they do

A closer read of the top 10 — each profile describes exactly what the data shows about that company's AI visibility: its score, how many models name it, its AI Recommendation Share and its category standing. No causes are inferred beyond the measured figures.

Why HubSpot ranks #1

#1 Most Recommended B2B SaaS by AI 2026#1 CRM in AI Search 2026

HubSpot ranks #1 of 91 with an AI Visibility Score of 68.4 out of 100, the highest of any B2B SaaS company measured. It is named by all four major AI models — ChatGPT, Claude, Gemini and Perplexity, and captures 9.2% of all weighted AI recommendations — its AI Recommendation Share, the AI equivalent of market share.

Within CRM, HubSpot ranks #1, ahead of Salesforce. When AI assistants name it, HubSpot appears at an average position of 2.5 in their answers. Its funding stage is Public. Every figure here is computed from real model responses — not estimated.

Why Salesforce ranks #2

Top 3 Most Recommended B2B SaaS by AI 2026

Salesforce ranks #2 of 91 with an AI Visibility Score of 63.0 out of 100, placing it among the three most AI-visible brands overall. It is named by all four major AI models — ChatGPT, Claude, Gemini and Perplexity, and captures 6.8% of all weighted AI recommendations — its AI Recommendation Share, the AI equivalent of market share.

Within CRM, Salesforce ranks #2, ahead of Zoho. When AI assistants name it, Salesforce appears at an average position of 3.4 in their answers. Its funding stage is Public. Every figure here is computed from real model responses — not estimated.

Why Zoho ranks #3

Top 3 Most Recommended B2B SaaS by AI 2026

Zoho ranks #3 of 91 with an AI Visibility Score of 57.8 out of 100, placing it among the three most AI-visible brands overall. It is named by all four major AI models — ChatGPT, Claude, Gemini and Perplexity, and captures 4.4% of all weighted AI recommendations — its AI Recommendation Share, the AI equivalent of market share.

Within CRM, Zoho ranks #3, ahead of Pipedrive. When AI assistants name it, Zoho appears at an average position of 4.3 in their answers. It reaches this visibility as a Private (bootstrapped) company, ahead of larger, better-funded rivals. Every figure here is computed from real model responses — not estimated.

Why Greenhouse ranks #4

Top 10 Most Recommended B2B SaaS by AI 2026#1 Recruitment Software in AI Search 2026

Greenhouse ranks #4 of 91 with an AI Visibility Score of 56.9 out of 100, inside the top 10 of the entire index. It is named by all four major AI models — ChatGPT, Claude, Gemini and Perplexity, and captures 2.0% of all weighted AI recommendations — its AI Recommendation Share, the AI equivalent of market share.

Within Recruitment Software, Greenhouse ranks #1, ahead of Ashby. When AI assistants name it, Greenhouse appears at an average position of 1.6 in their answers. Its funding stage is Private (PE). Every figure here is computed from real model responses — not estimated.

Why Vanta ranks #5

Top 10 Most Recommended B2B SaaS by AI 2026#1 Compliance Software in AI Search 2026

Vanta ranks #5 of 91 with an AI Visibility Score of 56.7 out of 100, inside the top 10 of the entire index. It is named by all four major AI models — ChatGPT, Claude, Gemini and Perplexity, and captures 1.0% of all weighted AI recommendations — its AI Recommendation Share, the AI equivalent of market share.

Within Compliance Software, Vanta ranks #1, ahead of Drata. When AI assistants name it, Vanta appears at an average position of 1.7 in their answers. Its funding stage is Late stage. Every figure here is computed from real model responses — not estimated.

Why Cognism ranks #6

Top 10 Most Recommended B2B SaaS by AI 2026#1 Sales Tech in AI Search 2026

Cognism ranks #6 of 91 with an AI Visibility Score of 56.0 out of 100, inside the top 10 of the entire index. It is named by all four major AI models — ChatGPT, Claude, Gemini and Perplexity, and captures 0.8% of all weighted AI recommendations — its AI Recommendation Share, the AI equivalent of market share.

Within Sales Tech, Cognism ranks #1, ahead of Apollo.io. When AI assistants name it, Cognism appears at an average position of 2.4 in their answers. It reaches this visibility as a Series C company, ahead of larger, better-funded rivals. Every figure here is computed from real model responses — not estimated.

Why Zendesk ranks #7

Top 10 Most Recommended B2B SaaS by AI 2026#1 Customer Support in AI Search 2026

Zendesk ranks #7 of 91 with an AI Visibility Score of 56.0 out of 100, inside the top 10 of the entire index. It is named by all four major AI models — ChatGPT, Claude, Gemini and Perplexity, and captures 3.1% of all weighted AI recommendations — its AI Recommendation Share, the AI equivalent of market share.

Within Customer Support, Zendesk ranks #1, ahead of Intercom. When AI assistants name it, Zendesk appears at an average position of 2.8 in their answers. Its funding stage is Private (PE). Every figure here is computed from real model responses — not estimated.

Why Atlassian ranks #8

Top 10 Most Recommended B2B SaaS by AI 2026#1 Project Management in AI Search 2026

Atlassian ranks #8 of 91 with an AI Visibility Score of 55.7 out of 100, inside the top 10 of the entire index. It is named by all four major AI models — ChatGPT, Claude, Gemini and Perplexity, and captures 3.7% of all weighted AI recommendations — its AI Recommendation Share, the AI equivalent of market share.

Within Project Management, Atlassian ranks #1, ahead of ClickUp. When AI assistants name it, Atlassian appears at an average position of 4.5 in their answers. Its funding stage is Public. Every figure here is computed from real model responses — not estimated.

Why Ashby ranks #9

Top 10 Most Recommended B2B SaaS by AI 2026

Ashby ranks #9 of 91 with an AI Visibility Score of 55.1 out of 100, inside the top 10 of the entire index. It is named by all four major AI models — ChatGPT, Claude, Gemini and Perplexity, and captures 1.2% of all weighted AI recommendations — its AI Recommendation Share, the AI equivalent of market share.

Within Recruitment Software, Ashby ranks #2, ahead of Lever. When AI assistants name it, Ashby appears at an average position of 3.5 in their answers. It reaches this visibility as a Series C company, ahead of larger, better-funded rivals. Every figure here is computed from real model responses — not estimated.

Why Mixpanel ranks #10

Top 10 Most Recommended B2B SaaS by AI 2026#1 Product Analytics in AI Search 2026

Mixpanel ranks #10 of 91 with an AI Visibility Score of 55.0 out of 100, inside the top 10 of the entire index. It is named by all four major AI models — ChatGPT, Claude, Gemini and Perplexity, and captures 2.7% of all weighted AI recommendations — its AI Recommendation Share, the AI equivalent of market share.

Within Product Analytics, Mixpanel ranks #1, ahead of Amplitude. When AI assistants name it, Mixpanel appears at an average position of 1.9 in their answers. It reaches this visibility as a Series C company, ahead of larger, better-funded rivals. Every figure here is computed from real model responses — not estimated.

The full ranking

Every score below is computed from real model responses — never estimated. The AI Visibility Score (0–100) blends mention frequency, average position, model coverage, category relevance and sentiment. Models shows how many of the four major assistants name the company.

#CompanyAI Visibility ScoreAI Share of VoiceAvg. positionMentionsModels
1HubSpot68.49.2%2.52204/4
2Salesforce63.06.8%3.41864/4
3Zoho57.84.4%4.31234/4
4Greenhouse56.92.0%1.6354/4
5Vanta56.71.0%1.7164/4
6Cognism56.00.8%2.4124/4
7Zendesk56.03.1%2.8724/4
8Atlassian55.73.7%4.51164/4
9Ashby55.11.2%3.5224/4
10Mixpanel55.02.7%1.9734/4
11Amplitude54.92.7%1.4714/4
12Pipedrive54.82.2%3.3484/4
13Apollo.io54.82.3%2.3484/4
14Gusto54.61.0%2.0204/4
15ClickUp54.51.8%2.4374/4
16Intercom54.42.6%3.0654/4
17Freshdesk54.41.9%2.6404/4
18Lever54.41.6%2.3314/4
19Drata54.30.9%2.3164/4
20Secureframe54.20.8%3.4154/4
21ActiveCampaign53.91.8%2.7424/4
22Sprinto53.60.7%3.1134/4
23SmartRecruiters53.60.8%3.5164/4
24Salesloft53.31.6%2.0364/4
25Asana53.01.8%3.3424/4
26Outreach53.01.7%1.9394/4
27Workable52.51.1%3.9254/4
28PostHog52.31.6%3.4434/4
29Close52.11.0%4.2214/4
30Monday.com52.01.8%4.0484/4
31Help Scout51.91.0%3.4234/4
32ZoomInfo51.91.8%1.5454/4
33Rippling51.81.2%3.8284/4
34Attio51.11.0%3.9244/4
35Freshsales50.91.9%5.0634/4
36Linear50.90.9%2.4224/4
37Heap50.71.3%3.6354/4
38Ramp50.70.3%1.084/4
39Deel50.70.7%4.1174/4
40Klaviyo50.60.6%3.7154/4
41Brex50.50.3%2.064/4
42Productboard50.50.4%1.094/4
43Recurly50.20.6%3.2154/4
44Braze50.20.5%3.4134/4
45Notion49.81.2%5.1414/4
46Customer.io49.60.9%3.3294/4
47Smartsheet49.60.5%5.4134/4
48BambooHR49.60.9%3.7264/4
49Stripe49.61.7%2.8594/4
50Pendo49.50.9%4.3304/4
51Gong49.41.0%4.1324/4
52Wrike49.10.8%4.8224/4
53Iterable48.90.4%3.0114/4
54Remote48.80.3%4.784/4
55Clari48.60.8%4.0244/4
56Chargebee48.50.8%2.8244/4
57Marketo48.51.1%3.6354/4
58Tidio48.40.5%5.7144/4
59Shortcut48.20.6%3.4174/4
60Front48.10.3%5.4104/4
61Gorgias48.00.5%5.0164/4
62Brevo47.81.0%6.0384/4
63Airtable47.80.6%5.8204/4
64HiBob47.60.5%5.4194/4
65FullStory47.30.6%5.3224/4
66Maxio46.80.7%5.0244/4
67Hyperproof46.60.4%5.0134/4
68Clay46.40.3%7.7124/4
69Personio45.90.2%6.064/4
70OneTrust45.10.3%6.3124/4
71Contentsquare44.50.3%7.0114/4
72Scrut Automation44.10.4%4.493/4
73Kustomer43.40.2%4.353/4
74Aha!43.30.2%2.073/4
75Folk42.50.3%5.593/4
76Encharge42.30.2%3.083/4
77Copper41.30.1%5.043/4
78Mosaic40.40.1%8.043/4
79Recruitee40.10.2%9.073/4
80Runway39.50.1%4.022/4
81Thoropass38.30.3%7.5123/4
82Mercury37.40.1%0.033/4
83Gem36.90.1%6.752/4
84Statsig35.30.1%6.032/4
85Pinpoint34.70.1%8.042/4
86Spendesk34.70.1%0.042/4
87Teamtailor34.50.1%11.022/4
88Capsule34.40.1%6.532/4
89Lattice34.00.1%0.032/4
90LogRocket33.90.1%0.022/4
91Aircall28.80.0%0.011/4

Computed from real collected model responses across ChatGPT, Claude, Gemini and Perplexity · last updated 2026-06-19. See the methodology for how each score is derived.

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What this report measures

How it's built

We maintain a library of real buyer-intent prompts per category, run them across the major AI models on a recurring basis, and capture which companies are named and in what order. Scores are derived from those responses — read the full methodology for the exact weights and formulas.

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