CRM report

Top 50 CRM Companies Most Recommended by AI

Which CRM companies AI assistants recommend most — ranked by AI Visibility Score from real buyer-intent prompts run across ChatGPT, Claude, Gemini and Perplexity. No estimates, no fabricated scores.

About this research

Surfora is an AI Visibility Intelligence platform that measures brand visibility across ChatGPT, Claude, Gemini, Perplexity and Google AI. This report is built only from real responses collected across those assistants — every score, share and ranking is computed from collected model output, never estimated or fabricated.

The ranking: 27 CRM companies ranked by AI Visibility Score, computed from real responses across ChatGPT, Claude, Gemini and Perplexity. Leading the category: HubSpot (82.7), Pipedrive (80.7), Salesforce (78.0).

The ranking

Every score below is computed from real model responses to crm buyer-intent prompts — never estimated. The AI Visibility Score (0–100) blends mention frequency, average position, model coverage, category relevance and sentiment. Models shows how many of the four major assistants name the company.

#CompanyAI Visibility ScoreAI Share of VoiceAvg. positionMentionsModels
1HubSpot82.722.3%1.5514/4
2Pipedrive80.713.1%3.2354/4
3Salesforce78.016.9%3.2494/4
4Zoho77.812.6%3.2404/4
5Freshsales77.28.8%5.0404/4
6Close66.56.4%4.2194/4
7Attio64.76.2%3.9194/4
8Folk49.52.1%5.593/4
9Copper44.40.9%5.043/4
10ActiveCampaign44.21.4%5.064/4
11Monday.com44.01.6%6.284/4
12Zendesk42.61.5%9.094/4
13Capsule36.80.6%6.532/4
14Brevo33.90.7%8.043/4
15Freshdesk26.70.5%0.032/4
16Marketo24.90.4%4.011/4
17Airtable24.60.3%0.022/4
18Intercom24.60.3%0.022/4
19Salesloft24.20.3%0.022/4
20Apollo.io21.10.2%0.011/4
21Stripe20.40.7%0.041/4
22Amplitude20.30.7%0.041/4
23Chargebee18.80.3%0.021/4
24Heap18.60.3%0.021/4
25Notion18.50.3%0.021/4
26Mixpanel18.30.3%0.021/4
27PostHog17.40.2%0.011/4

Computed from real collected model responses. See the methodology for how each score is derived, or the full CRM category page for buyer context.

What buyers ask AI in CRM

These are the buyer-intent prompts behind this ranking — the questions that decide which crm tools AI assistants name.

How to read this ranking

A higher AI Visibility Score means AI assistants recommend the brand more often and more prominently when buyers ask for a crm recommendation. AI Share of Voice shows how much of the category's AI attention each brand captures — a zero-sum view where one brand's gain is another's loss. We publish a number only when it's backed by real model responses; read the full methodology for the exact weights.

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